Privacy Policy:

Grupo Zen personalized Spa services and its subsidiary and affiliated companies are committed to preserving the privacy of all visitors to websites (the "Websites") owned or controlled by Grupo Zen personalized Spa services. Please read the following privacy policy to understand how Grupo Zen personalized Spa services uses and protects information that you provide as a result of accessing the Websites. By making any reservation via the Websites you consent to Grupo Zen personalized Spa services, use and transfer of your information under the terms of this policy. If after reviewing this policy you have any questions or privacy concerns please send an e-mail to

Information that we collect from you 
When you visit or order products or services on the Websites you may be asked to provide certain information about yourself ("personally identifiable information") so that we can provide you with a particular service. For example, if you would like to make a reservation of one of our services, we will ask you for information such as your name, address, telephone numbe and e-mail address to process your reservation. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. We may also use your e-mail address to notify you about special offers and promotions as described in the E-Mail section of this policy, but you can opt out of e-mails at any time by following the procedures outlined in that section of this statement.

The Website do not collect personally identifiable information from your computer when you browse it and request pages from our server. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address, or any other information about you. When you request a page from the Website, our server log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make the Website function correctly. We also use this information to better understand how visitors use the Website and how we can improve its content and functionality.

Use of Information
The personally identifiable information you provide to us will be used to enable us to provide a particular product or service such as making a reservation. If you cancel your reservation, the information is stored for record-keeping purposes only and is not accessed again. After making a reservation, unless you tell us otherwise, the information you provide may be used by us for direct marketing of other products and services provided by Grupo Zen personalized Spa services or the products and services of selected reputable third parties with whom Grupo Zen personalized Spa services has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. If you do not wish to receive this information, you may indicate so by emailing at
We have implemented technical, managerial, and operational security, rules, procedures and measures, to ensure that your personal information is held within operating environments that are not available to the public. We take steps to guard against unauthorised access, improper use, alteration, destruction, and accidental loss of personal data. This includes rules for all our staff with access to the server or databases that hold your personal information. Although we make every effort to create a secure environment for your personal information, we cannot guarantee the safety of any personal information you transmit to us online.

Disclosure of Information to Third Parties
Grupo Zen personalized Spa services uses the services of third parties, such as e-mail service providers and marketing companies that act as agents on its behalf. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose that Grupo Zen personalized Spa services specifies. In addition, we may disclose your personally identifiable information to successors in title to our business. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of Grupo Zen personalized Spa services for their use without your approval.

E-Mails about Special Offers, Promotions and Future Events
It is our intention to send you only e-mail communications that will be useful to you and that you want to receive. We may periodically contact you via e-mail and provide information about special offers and promotions that may be of interest to you. We will not use your e-mail address for any purpose other than to send e-mail relating to our products and services. In addition, we may send you e-mail communications relating to the promotions of select, reputable third parties with whom we have a strategic marketing relationship because they offer products or services that we believe would be of interest to you.
If you do not wish to receive any such e-mails please unsubscribe here. Alternatively you will have the opportunity to opt-out of future e-mails by following the instructions provided in the e-mails.
At your choice, you can use our Website to opt-in to e-mail communications containing information of future events. Grupo Zen personalized Spa services will not use any information provided in response to such communications for any unauthorised purposes.

Our Website may contain links to other sites. Please be aware that Grupo Zen personalized Spa services is not responsible for the privacy practices and policies of such other sites. The policies set forth in this statement apply only to the Website and not to the websites of any other person.

Legal Issues
Some of the personal information we hold about you may be sensitive personal data within the meaning of the Data Protection Act 1998 – for example, information about your health. We will not use sensitive personal data about you other than for the specific purpose for which you provide it.
You have a right under Spanish law to access any personal information about you that is held by Grupo Zen personalized Spa services. To obtain a copy of any such information, please write to us at the address indicated above.
Grupo Zen personalized Spa services will only disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against suspected criminal activities to our guests, visitors, associates, or property (including this site), or to others.

Safeguarding the personal information of children is very important to Grupo Zen personalized Spa services. We encourage children to ask a parent or guardian for permission before accessing our Website. Where we have reasons to believe that a user is under the age of 18, we try to collect the minimum amount of personal information necessary for the effective operation of our services. We also endeavour not to share with third parties any personal information supplied by users believed to be aged under 18.
In addition, we aim not to send direct e-mail offers to users who indicate they are aged under 18. No information should be submitted to, or posted on, our Website by visitors under the age of 18 without the consent of their parent or guardian.

In the future, we may need to change this policy. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.